Shipping policy

We are committed to delivering your order quickly and reliably. Please review our shipping policy below for details on processing times, shipping options, and tracking.

Shipping Costs & Delivery Terms

Shipping costs will be displayed at checkout.

All delivery times are estimates only and are not guaranteed.

We are not responsible for shipping and delivery delays caused by carriers, customs processes, or events outside of our control.

Once we transfer your order to the carrier, title and risk of loss passes to you.

Returns, Changes & Cancellations

For returns and exchanges, please refer to our Return Policy link.

If your order arrives damaged or defective, please contact us within 30 days with photos so we can resolve the issue.

Service Interruptions

Shipping times may be delayed due to factors beyond our control (e.g., severe weather, carrier delays, or supply chain disruptions).

Questions?

If you have any questions about shipping, please contact us at:

Customerservice@highlighterwednesday.com